About Us
Smylie One Heating, Cooling, and Plumbing Company has proudly serviced Northeast Ohio residents and businesses, since 1955. As a locally owned and operated business our commitment is to provide our customers and neighbors with a single trusted source for all of their indoor comfort needs:
- Heating
- Air Conditioning
- Indoor Air Quality
- Thermostats & Controls
- Back-Up Power
- Plumbing
Today, the reputation and legacy of Smylie One rests with Steven Smylie, Gary Rosen and Rick Coates. The dynamic trio have been working together for over 30 years to bring Smylie customers the ultimate in customer service and expertise – carrying out the company’s long-time tradition of “Service with a Smylie”.

Gary H. Rosen, Partner

Gary H. Rosen
Partner
36 Years in the HVAC Industry
Education: BS Business Economics The Ohio State University – 82′
Spouse: Shari
Children: Erika – 32, Licensed Clinical Professional Therapist with a specialty in Trauma, Rachel – 30, Pediatric Dentist with Great Beginnings Pediatric Dentistry, Joey – 25, Comfort Consultant with Smylie One
Hobbies: Reading, hanging with the family, walking Samantha the dog and watching and crying to most Cleveland sports teams.
Favorite Quote: Legendary Ohio State football coach Woody Hayes always said, “Anything easy, ain’t worth a damn”
Message to Smylie One Customers: Don’t be a silent customer. If you’re happy with our services let us know, as well as your friends and family. However, if something we did upsets you, pick up the phone and talk to us. We will resolve the issues; we will make it right for you. You have our word on that!
Steven Smylie, Partner

Steven Smylie
Partner
35 Years in the HVAC Industry
Education: BS Business Marketing The Ohio State University – 80′
State Contractor’s Licensed: HVAC, Refrigeration, Hydronics, Plumbing & Electical
Spouse: Shari
Children: Craig is 35 and is a sports broadcaster for WJET-24 and FOX 66. Grandaughter Payson is 2 years old.
Ryan is 33 and is engaged to Abbey. Ryan is a high school math teacher at Avon Lake Public Schools.
Jordan is 29 and is the Smylie One IT Manager. He is married to Rachel and has a beautiful little girl who is now 2.
Hobbies: Watching ALL sports, riding my Harley and spending anytime I can with my family. It’s extra special hanging out with my Granddaughter Payson.
Favorite Quote: “Some men see things as they are and ask why, I dream of things that never were and ask why not.” Robert Kennedy
Message to Smylie One Customers: It’s not just business, but a passion to EARN your HVAC and Plumbing business every day!
Rick Coates, Partner

Rick Coates
Partner
43 Years in the HVAC Industry
Education: West Side Institute of Technology, State Certified HVAC license
Spouse: Kathy
Children: Danielle and Kelly, along with a couple of great son-in-laws and lots of beautiful grandchildren
Hobbies: Riding my Harley Davidson and golfing
Favorite Quote: “If we don’t do it, someone else will.”
Message to Smylie One Customers: We will continue to always provide you with the highest quality of products and services that will ensure reliability and comfort for you and your family.
Locate Us:
5108 Richmond Road
Bedford Heights, OH 44146
8323 Mayfield Road
Chesterland, OH 44026
(440) 449-4328
Office Hours:
Monday – Friday 8:00am – 5:00pm
Saturday 8:00am – 12:00pm
www.smylieone.com